Customer Reviews
If you’re shopping for a new vehicle, please check with Kedrin Cox! He is an awesome young man….. and very great to work with…. Making your purchase experience smooth and easy!
Kedrin Cox was really great to work with!
Kedrin Cox and the entire Jones GMC team were excellent to work with. Very professional and efficient!!
Kelan with GMC Jones helped me pick out a fantastic car! The process was a breeze! I love my vehicle!
I’ve not received my money back for the warranty that I purchased for 2 cars. No one ever returned a phone call or email. This is not how you treat loyal customers.
Kedrin helped my wife get the SUV she wanted. He and the team worked hard with us to get the deal we were both happy with. Very nice and easy to work with.
Very satisfying experience with Jones gmc of Savannah tn thank you to Davis Prather for getting us everything that we asked for your business is greatly appreciated
First time financing my own vehicle, Kedrin helped me find the perfect vehicle within my budget, and Rachel played a huge part in my financing process and helped me find the best rates! They both went above and beyond and never once made us feel out of place. Everyone was very thorough and easy to understand, and didn’t mind repeating themselves. Great experience and environment!
Wonderful experience working with this dealership! Bailey, Wes and Rachel were very helpful and our purchase went seamlessly
Very good service! Chris and his team especially Rachel, were extremely helpful in this process!
Great customer service, sales rep. was amazing, welcoming environment, and smooth transaction. Highly recommended!
Rachel was amazing. Easy buying process. We are loving our jeep! Thank you Rachel❤️
Never been more disgusted with the service we received from this dealership on our brand new 2023 GMC Sierra we purchased in April 2024. It went into limp mode while returning from a trip in April this year. Dealer kept for 8 days, couldn't find anything wrong so we picked it up and the very next day it stranded us. They sold us OnStar and LoJack which we did not need. The truck has a built in locator. OnStar is a complete rip off as well because they couldn't even find a tow truck. We have driven old trucks our whole ... Read More Google - Oct 8, 2026
Head lines..
Jones GMC Take Average of grand parents and grandchildren….
We have a lot of complaints about this Dealer Jones GMC and the customer care person is not worth your time. The sales team and management will lead you to thanking there helping but they don’t… the sales person and the management flat out lied to us. Flat out…. The finches lady lied totally miss lead us. I have everything to back it up. And they don’t care..I have tried. For 5 months. Try this one right after we got the car I’m talking 2 days we ... Read More Google - Oct 6, 2026
Had a great experience purchasing my 2023 f150 from Jones GMC. I would recommend anyone to reach out to Clay Dreaden if they are looking for a good member of the sales team. Thanks for making it happen.
I’ve unfortunately had to have my services done through gmc to maintain warranty on vehicle.
In the two years I’ve owned this truck I’ve yet to have a service where they didn’t cause a problem.
The final straw was yesterday.
James Griffith failed to tighten the oil filter. Once I crawled under the truck and noticed the filter and underside covered in oil I was able to tighten a few rotations with my bare hand.
In less than 100 miles I lost over 2 quarts of oil and didn’t notice until I was home parked on my ... Read More Google - Oct 3, 2026
Great sales experience!
IF YOU NEED A VEHICLE PLEASE PLEASE HEAR ME OUT…. Go to jones GMC and see Kedrin Cox. Most respectful, understanding and outstanding young man. He will do everything in his power to make sure you are happy, satisfied and taking care of to the best there can be! He takes his job very seriously, but is the best to just have a conversation with also whether it’s football or anything he is the most respectful young man! He just sold my husband and I a 2023 Cadillac Escalade fully loaded and got us the best deal ever!! Thank you ... Read More Google - Oct 2, 2026
Great place to buy a car. Staff was wonderful.
Just got a new truck with the help of clay and Wes, they were wonderful to work with and helped me find what I was looking for . Would definitely use again.
Clay and Wes were wonderful in helping us find the perfect truck and keeping it in our price range . Would highly recommend and would buy from them again .
Great place to buy a car from great staff
Excellent Customer Service from the time we walked on to the lot all the way up to driving out of the lot in our new GMC Canyon pick up truck. Went into price vehicles up. Clay was our sales rep. He was fabulous. He was not pushy at all. And that’s what’s important to me. I don’t like a pushy sales person. Manager, Wes came out and helped with a few other items answered all of our questions. Feeling very confident with this purchase. Samantha in financing was very pleasant, very thorough. All around great experience. Chris, ... Read More Google - Sep 19, 2026
Wes and Brandon did the impossible and made buying a car an absolute pleasure!!! The entire purchasing experience was totally transparent and got me the greatest deal possible, without having to haggle. They were even able to lower my interest rate from my previous car, and got me EXACTLY the car I wanted. Drove all the way from Memphis, but the two hours was WELL WORTH IT. 5 stars! Highly recommend to anyone who wants to buy a car/ truck from a dealership/salesman they CAN TRUST! Great purchase and great service! Small town hospitality at it finest.
There staff was extremely kind and helpful.
Kedrin was a great help, completely satisfied!
Very great people and good service
Clay and Kedrin really helped us make our purchase quick and easy!
I set up an appointment with Clay and he was awesome! Very professional and friendly. I came in with a game plan and he and Wes came in clutch! I always dread having to go through the process of buying a car but this was seamless! Thanks so much!!
10/10 experience buying a Chevrolet Silverado from LeeAnn at Jones! The financing process was fast and easy, and the customer service was excellent from start to finish. My 18-year-old absolutely loves his new truck, and we truly appreciate everything LeeAnn and the team at Jones did to help put my son in a great, dependable truck to drive to college. We couldn’t be happier with the experience and would definitely recommend them!
Kedrin Cox Product specialist was very helpful and got us into a new vehicle. Highly recommended
Nicole in the service department is wonderful!!!! I have been there with my car 3 different times and she is always helpful and friendly. She helped us with any questions and when a problem arose she helped us fix it! She went above and Beyond! If you have questions or need help Nicole in savannah is your girl.
Jones GMC has never let me down! I’ve purchased several vehicles from them over the years, and every experience has been outstanding.
The entire team is professional, friendly, knowledgeable, and incredibly easy to work with. From top management to the sales staff, everyone goes above and beyond to make sure you’re taken care of. They take the time to listen, answer your questions, and help you find exactly what you’re looking for—even when you’re not quite sure what that is yet.
I highly recommend Jones GMC to anyone looking for a great vehicle and an ... Read More Google - Sep 11, 2026
Great experience working with Davious Prather. He was able to get the price where we needed it to be for mom and dad.
Scheduled an appointment to see car. Right before I arrived I received a cal and was told me someone was using it for rental for the day.
Kedrin was fantastic to work. Great folks here.
Buying my Nissan Versa was the best buying experience I’ve ever had. Wes Cummins did an exceptional job it was quick and easy. I highly recommend Jones Motor and Wes Cummins. It was wonderful from start to the delivery of my car. Marcus who delivered was so friendly and kind.
We had a great experience at Jones GMC.Brandon was very helpful with all our needs. We love our new GMC and will definitely visit again!
Great experience!
My experience was excellent withRyan was very great with me thru the process of purchasing my car ...was very excited drove from Memphis to purchase a car here very good deals they have ..
Got me in quick. Fixed an issue another dealer could not
⭐⭐⭐⭐⭐ I had a great experience with Jones GMC in Savannah! From start to finish, the service was excellent, and everyone was friendly, welcoming, and helpful. A special shoutout to Racheal—she was absolutely amazing! She was patient, knowledgeable, and made the entire process easy and stress-free. She took the time to answer my questions, never made me feel pressured, and truly went above and beyond to make sure I was happy. I definitely recommend Jones GMC in Savannah, and if you’re looking for someone who will take great care of you, ask for Racheal! ❤️
I purchased a 2026 Hyundai Sonata Hybrid with only 3,100 miles on July 18, 2026. Just 9 days later, the car developed mechanical issues. I brought it to their service department on July 28, 2026, and as of today, they have had my vehicle for nearly 3 full weeks (20 days).
The main issue has been moving goalposts and a total lack of accurate communication regarding the timeline:
Initial Estimate: Promised ready in 1 week (around Aug 4)
Second Estimate: Extended to 2 weeks (around Aug 11)
Latest Update: Spoke with them today and was told it should be done by the end of this week (Aug 21)
Taking nearly a month to repair ... Read More Google - Aug 17, 2026
I purchased a 2026 Hyundai Sonata Hybrid with only 3,100 miles on July 18, 2026. Just 9 days later, the car developed mechanical issues. I brought it to their service department on July 28, 2026, and as of today, they have had my vehicle for nearly 3 full weeks (20 days).
The main issue has been moving goalposts and a total lack of accurate communication regarding the timeline:
Initial Estimate: Promised ready in 1 week (around Aug 4)
Second Estimate: Extended to 2 weeks (around Aug 11)
Latest Update: Spoke with them today and was told it should be done by the end of this week (Aug 21)
Taking nearly a month to repair ... Read More DealerRater - Aug 17, 2026
We delt with Rachel at GMC and she was amazing. She went above and beyond showing us everything about the vehicle and little tips for myself too. Great experience
I love my upgrade! I have a babygirl and needed an SUV that is comfortable and fits my family! Brad was amazing getting us in a 2026 GMC terrain. We are very happy with our new car!!!
The Jones GMC Team made my buying experience a pleasure, even though I was nervous. The epitome of patience and professionalism.
Great Team!
I had a very good buying experience with Jones dealership, they made everything simple & easy to understand.
Davius took care of me. Thanks
Dealing with Rachel is always a pleasure! She always finds us exactly what we are looking for & the ready of the team at jones makes everything a breeze.
Absolutely wonderful experience as usual.Jones always goes above and beyond to take care of customers.
Terrible customer service. No idea how this dealer has a good rating! I wish there was a negative rating.
Called to schedule a safety recall service appt.
Woman took info and would call back. No call back.
Called again. Spoke with Nicole who took info said she would call back before 5. No call.
Called again. Nicole apologized for not calling back, said there are many parts they need to order for the recall. Takes about a week to get all the parts in. 8 days later, still no call.
Called back to find out if the parts arrived and schedule service, ... Read More DealerRater - Jun 12, 2026
Brad was very helpful and got my payment exactly where I needed them. Absolutely will recommend anyone thats looking for new vehicles. Thank you
I'm not satisfied with the service department. They costed me $800 in repairs for the negligence on my oil changes. I talked to the service manager and the GM about my situation and they both were disagreeing with me and getting attitudes trying to get me to bring the vehicle there after I explained to them there's no way my car can make it up there. I probably won't ever get my money back but I also will never do business with them again.
So my husband and I dropped off his truck in July. Waited 2 weeks for a diagnostic to tell us what was wrong. The truck was running but overheating and we believed it would be covered under warranty. We went back and forth finding out if it would cover it for around a month. Finally found out the warranty wouldn't cover it. We couldn't afford to have it fixed without it. So the manager asked for proof we had been maintaining the vehicle and we gathered everything and sent it in. He then said that he would allow it ... Read More Google - Oct 9, 2025
Do not purchase a vehicle with the warranty in mind 😂😂. If anything like, your transmission, goes down. They will buy used, not “re manned”, just a pick and see transmission to put back in your car. Have it for at least a month while you pay a car payment and have to rent another vehicle to drive in the mean time.
Not too happy, my wife's car has been in for a week and no diagnosis on the problem. Hasn't even been put in the shop, just sitting there.
Drove 6 hrs to buy 2025 yukon. We had a amazing salesman. Blake thank you for the hard work on making the wife happy. Very awesome group to buy from, thanks for been so nice and friendly .
Purchased a 2022 Ford Bronco 2 months ago, took it in 4 weeks ago for recall work and grinding in my rear tires. Had to get a new rear differential, which was covered under warranty. Drove it off the service lot and all kinds of lights started flashing. Now they are saying my catalytic convertor is messed up. Drove my car for a month, been in the shop for a month. My rental car cost is now nearing $2,000. Should have just kept driving my 2006 CRV. No problems with it!
Worst customer service ever.
Very pleased with customer service and Service Department. They go above and beyond to make sure you are welcome and comfotable. They listen to what you have to say and make sure vehicle is in proper condition. Would recommend this facility to others.
Love the service department at Jones GMC! Nicole is the absolute best! Always so kind and helpful. Thank you!
Always greeted and treated like family. Friendly and professional staff. Clean and comfortable waiting room.
The service was great and the staff was great and friendly also. Waiting area was clean
During my visit with Jones GMC they served refreshments to me and my grandchildren and they took care of me in a timely matter and excellent service
Davius was pleasant and very informative to work with, he made sure he met what I was asking, could have got a better salesperson for the job.
Do not trust this dealership. Bought a car back in November 2024 that needs a whole new engine. “warranty forever” is definitely a scam and not to be trusted. Can not speak to an actual person. Refused to cover the new engine needed. No way to dispute their denial. Absolutely zero customer service. Don’t waste your time or money at Jones GMC.
Do not trust this dealership. Warranty forever is a scam. Have had nothing but issues with the vehicle since purchased. I have owned the vehicle for 6 months and needs a new engine. Warranty forever denied the claim for “overheating” even though I stopped driving the vehicle as soon as the engine started to fail. Giving my business to Jones GMC has been one of the worst decisions of my life. Save yourself the trouble and do not buy from this dealership!
My name is Isabell Clemons I love shopping at Jones they do everything that they can to put you in a vehicle
I am going to try another dealership for my next service. Thank you very much.
Book your trade before you go and shop around. Jones offered $8,000 less than GMC in Corinth Mississippi
They treated me with respect and took care of all of my automotive needs in a reasonable amount of time
We could not have asked for a better experience with the purchase of our truck. Everyone we dealt with went over and above for us.
Davius was very helpful and very nice. He made sure we got what we wanted. He was great to work with!
Had a very good, fast and efficient service department. Spencer was very professional and friendly. Great customer service.
The team was willing to work with me to get to a deal. Thanks to Davius for the help!
Always a pleasure doing pleasure with these guys always professional and knowledgeable about things with vehicles
Easy to make a appointment didn’t take very long and always offers snacks and drinks
Thank you Miss Darby for making the purchase of my dream truck such an easy and wonderful experience!
Spencer was great to work with. Very professional and kept us updated throughout the process.
They are very knowledgeable, do good work. I am always satisfied with their work. They are always quick , but thorough.
Wonderful place to do business, no hassle. Service Department, Nichole is top notch and great to do business with.
Wonderful service, communication, and overall experience. Kelsey was the best and Samantha in finance was wonderful to work with too. Thanks for everything guys!
Tori was amazing, helped us get my wife into the vehicle she wanted with little hassle and answered every question we could possibly think of. will defiantly request her when its time to trade my tuck in!!
Very helpful and the service writer was nice and tried to get done what was needed in short order.
Blake And, Jones is A Great Dealership.Blake Really helped Me Find The Vehicle I needed At The Price I could Afford.I Would Highly Recommend Them if You need A Good Vehicle.
I had a bad experience with my salesman and the sales manager at Jones GMC. They do NOT stand behind what they sell. The service department is the only reason I went back. They are great!
Friendly staff, great experience, purchase process could be more time efficient, would purchase from Jones again
Service manager greeted immediately as I drove in. The service staff was friendly and informative. My car was repaired quickly and I was able to pick my car up that afternoon.
I so badly wanted this to be a good dealership. Their sales person was very lovely. However, the price I paid on my car was over market value. That’s on me I’m young and not the brightest. I’m still learning. I trusted this place when I should have been more conscientious. Even after paying such a high price for what I got, I would have thought they would make sure the car is in tiptop shape. After realizing the trunk was broken, and the front bumper was starting to come off, not even a month later, I ... Read More Google - Apr 29, 2025
Very friendly staff and prompt on the service work would recommend this to friends and neighbors’
Walk in for oil change and they took my vehicle right in for service. Establishment was clean and personnel were polite and efficient.
Service rep Nicole is great ~ ur fortunate to have her. She kept me informed on the progress of the service
Davius was a super salesman to deal with. He answered all of our questions and helped set up OnStar, phone connection and explained numerous other features.
